Care & Maintenance

Routine Cleaning Treat with care, as you would with any fine furniture. We recommend dusting frequently with a clean, soft, dry, lint‐free cloth and occasional cleaning with a clean, soft, dry lint‐free cloth and a high‐grade furniture polish that does not contain silicone or wax. Do not use window cleaner. Clean the surface by rubbing in the direction of the grain.

Cleaning Agents For wood furniture, it is important to choose disinfectants that are safe for use on wood surfaces. Avoid using bleach or harsh chemicals that can strip the finish or damage the wood. Look for disinfectants that are specifically labeled safe for use on wood. Carefully read and follow the instructions provided by the disinfectant manufacturer. Pay attention to recommended exposure times, dilution ratios (if applicable), and any additional precautions mentioned.

Avoid excessive moisture: Wood is susceptible to damage from excessive moisture. While disinfecting, avoid saturating the wood with the disinfectant solution. Wring out any cloth or sponge before applying it to the furniture.

Care Precautions

• Wood is susceptible to damage from excessive moisture. While disinfecting, avoid saturating the wood with the disinfectant solution. Wring out any cloth or sponge before applying it to the furniture.
• Coasters should be used under glasses. Water left over a long period of time will cause white spots in the finish. Clean up spills immediately. Use a blotting rather than a wiping action.
• Avoid placing in direct sunlight, as sunlight causes fading and color change.
• Don’t place near sources of moisture. Humidifiers and exposure to other types of moisture can damage wood’s finish.
• Avoid placing plastic or rubber materials (lamp bases, notebooks, placemats, etc.) on your furniture, as certain plastics contain ingredients that may damage the finish. Use pads, cloth or felt to protect the furniture surface from plastic, rubber, hot dishes, beverages, bookends, flowerpots, etc.
• Use a protective pad when writing with a ballpoint pen on the furniture surface.
• Lift and place objects rather than dragging them across the furniture surface.

Marble and granite, while hard and smooth, is not impervious to staining and scratching. The secret of preserving marble and granite in its original state is to keep it clean and avoid harsh chemicals. Do not use products that contain lemon, vinegar or other acids as a high acid content may etch the surface. Do not use scouring powders or creams as they may scratch the surface. Marble or granite should be washed often with clear, luke warm water on a clean soft cloth and cleaned more thoroughly twice a year with a mild detergent solution formulated for use on natural stone. It is strongly recommended that spills be wiped up immediately, as food and beverages are likely to damage stone. To disinfect your natural stone tops, don’t use bleach, ammonia, lemon juice, vinegar, or hydrogen peroxide, as these can damage the surface. Use a commercial or hospital grade disinfectant cleaner that is marked safe for marble/granite surfaces. A coating of clear carnauba wax will help protect the surface and facilitates maintenance. Rewash after each cleaning. If through accident, or negligence, stains appear on surface, we then recommend you hire a professional natural stone restoration expert.

For everyday cleaning, simply wipe your Wilsonart Quartz countertop with a soft cloth, soap and water. A mild household cleaner such as Windex®, Green Works® or 409® are acceptable. After cleaning, wipe the surface completely dry to avoid streaks. To disinfect, use a commercial or hospital grade disinfectant that is safe for human use and does not contain bleach as it can damage the surface. Use mild dish soap, rubbing alcohol, ethanol, hydrogen peroxide, or quaternary ammonium compounds to disinfect your quartz countertop or use a commercial disinfectant cleaner that is marked safe for quartz surfaces. Spills should be wiped up immediately. Abrasive pads and powders can damage the finish of the surface. To avoid dulling the Wilsonart Quartz surface, use non-abrasive cleaners, pads and sponges. DO NOT USE: bleach, oven cleaners and abrasive pads or powders (i.e. Ajax®, Comet®, etc.). Avoid extreme temperature changes, both prolonged and sudden. Doi not place hot cookware directly on any Wilsonart Quartz surface. Wilsonart Quartz surfaces are very stain resistant. However, we recommend avoiding high pH cleaning products as they can damage the sheen of the surface. If your surface happens to be exposed to any potentially damaging products, rinse with water immediately to mitigate the effects of any strong chemical or solvent. These surfaces are very resistant to cracks, scratches, impact and stains. But they are not scratch-proof so take care when using sharp objects near the countertop. Like any surface, excessive pressure on the surface with a sharp object can damage it. Cutting boards are always recommended when preparing food.

Washing with soap and water is usually sufficient to remove surface dirt or residue. Ammonia based liquid cleaner (not window cleaner) may also be used. Always rinse surface thoroughly and wipe dry. Drying is an important step, preventing a build-up of soap film or cleaning residue, which can create the appearance of light scratches over time. Stubborn soap film or cleaning build-up in Corian is easily removed with an abrasive cleaner rubbed into the surface using a white Scotch-Brite™ page. When finished, rinse thoroughly and wipe dry. To disinfect, use a commercial or hospital grade disinfectant cleaner that is marked safe for solid surface surfaces or wipe surface with diluted household bleach – 1:100 (5 Tbsp. of bleach to 1 gallon of water, as recommended by the Centers for Disease control and Prevention for disinfection of surfaces). Avoid surface contact with chlorinated solvents, chloroform, ketones, methylene chloride(paint removers), very strong acids such as concentrated sulfuric acids, hydrochloric acids and drain cleaners. For additional care and cleaning instructions refer to www2.dupont.com

Clean KrystalCast® surfaces by washing with warm water and mild soap or dishwashing liquid. To disinfect, use commercial or hospital grade disinfectants that are marked safe for use on acrylic surfaces. Do not use solvents such as acetone, lacquer, thinner, gasoline, undiluted alcohol or benzene. KrystalCast® can be restored to its original finish by using a green 3M Scotch-Brite™ pad. For deep scratch removal, use 320 grit or 400 grit sand paper followed by a green 3M Scotch-Brite™ pad to achieve the same satin finish.

Clean with a non-streaking, non-ammonia-based window cleaner. Spray the glass lightly and then wipe dry with a dry, clean, lint free terry cloth. Continue lightly drying the glass in circular motions until the moisture disappears. To disinfect back painted glass surfaces, use commercial or hospital grade disinfectants that are marked safe for use on painted glass. Do not use scouring pads, steel wool, razor blades, scouring powders or highly acidic/alkaline cleaners.

Clean with a mild soap solution and rinse with clean, clear water. Wipe the entire surface and follow with a clean, dry cloth to buff dry.

Clean with a wet cloth or window cleaner. For scuff marks or heavy soiling, a non‐abrasive automotive chrome polish can be applied as directed.

Foliage Care and Maintenance
Clean the foliage of your faux plant arrangement at least once a week, for best results. If the dirt or dust isn’t removed regularly from the surface of your plant, it can form a rigid layer. This dirt layer on your plant can be tough to remove once created. So, regular cleaning is essential.

If you delay the weekly cleaning of your artificial foliage, it can form a tough layer of dirt. The best approach is to use a silk plant cleaner. Avoid applying or dipping the fabric in any harsh chemical or harsh liquid, not normally used for artificial plants as it might fade the beautiful color of your artificial foliage.

If your plant arrangement is exposed to constant fidgeting, touching, heavy traffic some of the leaves, petals, or even flowers might fall off. Some might fall in the planter or around it. It would be best to do away with these fallen pieces to maintain a clean look of your artificial plant.

Cleaning Silk (fabric) Foilage: To remove dust and grime from the surface of plants and flowers, remove dust, dirt, and debris from your plant using a soft-bristle paintbrush, dry microfiber cloth, feather duster. For rigid layers of dust, use a silk plant cleaner, following the manufacturer’s instructions. To keep your artificial foliage looking shiny, and fresh, you can use silk plant cleaner monthly, or as recommended by the manufacturer of the silk plant cleaner utilized.

Cleaning Plastic Foilage: Remove dust, dirt, and debris from your plastic plants using a soft-bristle paintbrush, dry microfiber cloth or feather dust. For rigid layers of dust, wipe down the leaves with a damp rag or sponge.

Preserved Moss Topper Care and Maintenance
Dust can accumulate on the surface of your moss, dulling its appearance. Occasional dusting can be done using a blow dryer on low or no heat, a soft brush or a can of compressed air to gently remove dust and debris. Avoid using water or any cleaning solutions, as they can damage the preserved moss.

Sunlight Exposure: Preserved moss is no longer living and doesn’t need sunlight, but exposure to direct sunlight can cause it to fade over time. Ensure your faux plant arrangement is placed away from windows or other sources of intense sunlight to maintain its color.

Climate Conditions: While preserved moss doesn’t need water, it thrives in a humid environment. Aim to keep the room’s humidity level between 40% and 60% to prevent the moss from becoming too dry or brittle. You can use a hygrometer to monitor humidity levels and a humidifier if necessary.

Preserved moss is sensitive to high temperatures, so keep it away from radiators, heaters, or any heat sources that could cause it to dry out and lose its texture.

While preserved moss is resilient, excessive moisture can lead to mold growth or other issues. Avoid placing your faux plant arrangement in areas with high humidity, such as bathrooms or kitchens.